These terms and conditions are valid for purchases in the online store www.adamtruhlar.com. The conditions define and specify the rights and obligations of the operator of the online store, i.e., the seller, which is the entrepreneur Mgr. Adam Truhlar – Theta Mindset, ID: 47 838 973, with registered office at Pod Hajkom 1441/3, 909 01 Skalica, (hereinafter referred to as the “seller”), and the buyer or consumer (hereinafter referred to as the “buyer” or “consumer”)).
The seller is not a VAT payer. The seller directly or through other entrepreneurs supplies products to the buyer or provides services.
Contractual relationships established between the seller and the buyer when purchasing goods remotely are governed by these terms and conditions and the provisions of Act No. 40/1964 Coll. Civil Code, Act No. 250/2007 Coll. on consumer protection, Act No. 102/2014 Coll. on consumer protection in the sale of goods or provision of services under a distance contract or a contract concluded outside the seller’s premises.
Consumer contract – a purchase contract, a contract for work, or other contracts according to the Civil Code, provided that the parties to the contract are a consumer on one side and a supplier or seller on the other side.
The seller (supplier) – is an entrepreneur Mgr. Adam Truhlar – Theta Mindset,
The buyer – is a person who is a consumer and who, when entering into and fulfilling the contract, does not act within the scope of their business or other entrepreneurial activity.
Goods – a physical object offered for sale through the electronic store www.adamtruhlar.com or an electronic version of the product.
Service – actions related to the sale and delivery of goods ordered through the electronic store to the buyer.
Written attachments – delivery note, invoice, label with information about the shipment.
Total purchase price – the calculated total price for the ordered goods including services and related services.
Contact details
Email: info@adamtruhlar.com
ORDERING GOODS AND ENTERING INTO A PURCHASE CONTRACT
The list of products on the www.adamtruhlar.com website is a catalog of commonly supplied goods. The seller does not guarantee the immediate availability of all items displayed. The availability of goods will always be confirmed after verification. The price of the goods displayed by the web interface at the time of order verification is decisive for determining the purchase price.
After selecting the goods, the buyer fills out the order form properly and sends the order. The buyer is obliged to provide the correct and complete postal or billing address to which the ordered goods should be delivered. Information on the individual technical steps leading to the conclusion of the contract is apparent from the ordering process in the www.adamtruhlar.com online store. Before submitting the order, the buyer has the option to review and correct the order if necessary.
For an order in the electronic store www.adamtruhlar.com to be accepted, it must contain the following:
– Identification of the seller
– Identification of the buyer (Billing address) – name, surname, street, house number, city, ZIP code, country, email address, and telephone number (if the buyer provided this information when registering with the www.adamtruhlar.com online store, the data is automatically prefilled in the logged-in state.)
– Delivery address – name, surname, street, house number, city, ZIP code, country, telephone number, and email. (if the delivery address differs from the billing address).
– Code and requested quantity of individual products, which clearly defines the subject of the order (filled in by the e-shop system based on the buyer’s selection of goods)
– Selected method of payment
– Selected method of delivery
Based on the properly completed order by the buyer, the seller verifies it. By verifying the order, the seller confirms to the buyer the type, estimated price, and quantity of products that the seller undertakes to deliver to the buyer. Once verified, the order is considered binding between the parties. This provision is not binding on the seller if the manufacturer ceases to supply the product in question or introduces new versions of the products to the market. The buyer is then informed about the unavailability of the ordered product.
By placing an offer to sell goods on the website, the seller expresses its willingness to conclude a purchase contract for goods under the specified conditions. The purchase contract arises at the moment of verifying the binding order by the seller. From this moment, mutual rights and obligations arise between the buyer and the seller, which are defined by the purchase contract and the terms and conditions, which are an integral part of this contract.
The terms and conditions are displayed on the website of the online store, enabling their archiving and reproduction by the buyer. By submitting the order, the buyer confirms that they have read the above terms and conditions and agrees to them.
The seller reserves the right not to accept the order or its part in the following cases:
– Goods are no longer manufactured or delivered;
– The supplier has significantly changed the price of the goods;
– The buyer’s contact details in the order are incomplete or incorrect, or the buyer cannot be reached at the specified contact details.
After verifying the order, the seller will send an order confirmation to the buyer’s email address. The contract of sale is concluded upon receipt of this confirmation by the buyer’s email. The purchase contract is stored by the seller for archival purposes and is not accessible to third parties.
DELIVERY TERMS
The delivery time of goods is usually 1 to 7 business days from the date of confirmation of the order. The seller undertakes to deliver the goods as soon as possible. In the case of goods marked as “on request” or “unavailable,” the seller undertakes to inform the buyer of the expected delivery time within three working days from the date of receipt of the order.
The delivery time depends on the availability of goods in stock, the chosen method of payment, and the shipping method selected by the buyer. If the buyer has ordered multiple goods with different delivery times, the longest delivery time applies to the entire order.
If the delivery time cannot be met, the seller undertakes to inform the buyer immediately by email or telephone and agree on the further procedure.
If the goods are not in stock, the seller will inform the buyer immediately and agree with the buyer on further action (replacement of goods, cancellation of the order, etc.). If the buyer has already paid part or all of the purchase price, this amount will be returned to them without undue delay, no later than 14 days from the cancellation of the order.
The delivery time may be extended in exceptional cases, especially during holidays, holidays, or in the event of force majeure. In the event of a delay in delivery, the buyer will be informed of the new delivery time.
If the seller cannot deliver the goods within the agreed time due to force majeure or other unforeseeable obstacles beyond the control of the seller, the seller undertakes to inform the buyer immediately, and both parties have the right to withdraw from the contract.
METHODS OF PAYMENT
The purchase price for the goods and any costs associated with the delivery of goods under the contract can be paid by the buyer to the seller in the following ways:
– Cash on delivery upon receipt of the goods – the buyer pays the total purchase price to the carrier upon delivery of the goods.
– Payment by bank transfer to the seller’s bank account before delivery of the goods – the buyer pays the total purchase price in advance to the seller’s bank account.
– Payment using an online payment gateway – payment by credit card or other online payment methods.
The seller is not liable for any fees charged by the buyer’s bank for the transfer of funds or any other fees related to the payment method chosen by the buyer.
The buyer agrees to issue and deliver a tax document (invoice) in electronic form. The buyer also agrees to receive the invoice in electronic form. The seller will send the invoice to the buyer’s email address provided in the order. If the buyer requests a paper invoice, they must specify this request in the order form. In this case, the buyer will be sent the invoice together with the goods.
The buyer is obliged to pay the total purchase price before taking over the goods or agreeing to the delivery of the goods, depending on the chosen method of payment.
The purchase price is considered paid at the moment of crediting the respective amount to the seller’s bank account, or at the moment of successful payment through the online payment gateway.
RIGHTS AND OBLIGATIONS OF THE BUYER
The buyer is entitled to:
– Take over the ordered goods at the place specified in the order.
– Withdraw from the contract within 14 days of receipt of the goods without giving any reason. The withdrawal from the contract must be sent by the buyer in writing to the seller’s email address info@adamtruhlar.com or by registered mail to the seller’s address: Pod Hajkom 1441/3, 909 01 Skalica. The buyer can use the withdrawal form, which is an integral part of these terms and conditions. The withdrawal period is considered observed if the notice of withdrawal is sent to the seller before the expiry of the 14-day period. The buyer is obliged to return the goods to the seller without undue delay, no later than 14 days from the date of withdrawal from the contract. The buyer bears the direct costs of returning the goods. The seller recommends returning the goods as an insured shipment. The seller is not liable for damage to the goods during transport or for loss of the goods. The buyer is responsible for any reduction in the value of the goods resulting from handling them in a way other than necessary to determine the nature, properties, and functionality of the goods.
– Receive a refund of the purchase price no later than 14 days from the date of withdrawal from the contract. The seller will return the received funds to the buyer using the same payment method used by the buyer for the initial transaction, unless the buyer explicitly agrees to another method of refund. The seller is not obliged to refund additional costs if the buyer has chosen a different delivery method than the cheapest standard delivery method offered by the seller.
– File a complaint about the purchased goods under the conditions specified below.
The buyer is obliged to:
– Take over the ordered goods and pay the purchase price.
– Provide the seller with accurate and complete contact information.
– Pay the purchase price for the goods to the seller.
– Take over the goods at the place specified in the order.
– Inform the seller about defects in the goods without undue delay after they are detected.
– Inspect the goods upon receipt and inform the seller of any defects or deficiencies without undue delay.
The buyer acknowledges that the seller is entitled to cancel the order or its part if the buyer has breached the terms and conditions or the purchase contract or does not pick up the goods without justification.
WARRANTY CLAIMS AND WITHDRAWAL FROM THE CONTRACT
The buyer acknowledges that the goods sold are covered by a warranty provided by the manufacturer or supplier. The warranty period for the goods is 24 months, unless a longer warranty period is specified for the goods. The warranty period starts on the day of receipt of the goods by the buyer. If the warranty period is shorter or longer, it is stated directly in the product description.
If the goods have defects that violate the purchase contract (hereinafter referred to as “defects”), the buyer has the right to:
– Request a repair of the defective goods free of charge, or
– A reasonable discount on the purchase price, or
– Withdraw from the contract.
The buyer must notify the seller of the defects without undue delay after they are detected. The buyer must specify the method of handling the complaint when submitting the complaint.
The buyer’s right to withdraw from the contract is excluded if the buyer has agreed to repair the defect or if the defect is minor and can be repaired within a reasonable time.
The buyer acknowledges that if the goods are not delivered in accordance with the contract (hereinafter referred to as “non-conforming goods”), the buyer has the right to:
– Request the delivery of missing goods or the delivery of other goods that comply with the contract, or
– Withdraw from the contract.
The buyer must notify the seller of non-conforming goods without undue delay after they are detected.
The seller is not responsible for defects or non-conforming goods that occurred after the risk of damage to the goods passed to the buyer.
The warranty does not cover defects or damage caused by improper use, handling, storage, or maintenance, mechanical damage, normal wear and tear, damage caused by natural disasters, and other external influences.
Personal data protection
By placing an order in the online store www.adamtruhlar.com, the buyer agrees to the processing of their personal data. Personal data is processed in accordance with Act No. 18/2018 Coll. on Personal Data Protection as amended.
The buyer acknowledges that they have the right to access their personal data, the right to correct personal data, the right to delete personal data, and the right to object to the processing of personal data.
The buyer agrees to the processing of their personal data for the purpose of fulfilling the contract, including the delivery of goods and payment processing, as well as for the purpose of sending commercial messages and newsletters.
Final Provisions
The seller reserves the right to change these terms and conditions at any time. The rights and obligations of the parties are governed by the wording of the terms and conditions valid at the time of concluding the purchase contract.
These terms and conditions are valid and effective from 22st April 2024.